[Classweb-users] Error message in hierarchy classification browser
Cheryl Boettcher Tarsala
madcatter at linkline.com
Tue Apr 29 12:21:25 EDT 2008
A student of mine, who successfully used ClassWeb for LCSH a few
weeks ago, is having no success in accessing the hierarchy
classification browser.
When she logs on and attempts to search, she gets an error message
"no application name specified in request."
She has updated to the latest version of firefox, which is the
browser it recommends. She has tried three different computers and
internet explorer as well and received the same message. She has
emptied caches and attempted access for several days, and the problem
remains.
I would have to conclude that she's doing something unexpected to get
this error across different computers at home and work, but I have no
idea what that might be, or how to troubleshoot it. Has anyone ever
encountered this problem before or have a suggestion about what to do?
--
Cheryl Boettcher Tarsala
Adjunct Assistant Professor
LEEP Program, Graduate School of Library and Information Science
University of Illinois at Urbana-Champaign
c-tarsala at linkline.com
ctarsala at uiuc.edu
The views expressed here are my own and not those of UIUC or GSLIS.
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