Introduction
The Navigation menu (the icon with three stacked lines on the left side of the top navigation bar) includes
two links related to displaying help pages: Help and Help search. The Help
link opens a context-sensitive help page that is closest to the page you are currently using. The Help search
link is used to run keyword searches of the help pages.
This is how the nagivation menu looks on the ClassWeb main menu:
Help Search Page
The Help search link displays a page that looks like this:
Searching Help
All searches on this page are keyword based. Input your search term in the Find... field and press
Enter (or click on the magnifying glass icon). Here is an example of searching for the term login:
The first line of the results page includes a summary of the number of help documents that match the search term, the categories in which they are found, and the range of item numbers on this page. Each category in this list shows the number of documents in this category that match the current search term. You can narrow your search to a single help category by clicking on these links. You can also change the current category using the drop-down list to the right of the search term and then rerun your search.
Up to ten matching documents are returned at one time. Use the Previous page and Next page icons to move back and forth through the results when there are more than ten.
The remainder of the page displays the title of each document, its help category in parentheses, and up to four samples of matching text with the search terms displayed in bold. To open a matching help page in a separate browser tab, click on its title.
Wildcard Characters
The help search system uses Apache Solr to index help pages and run queries. If you have used
this product before, you may be familiar with its query specifiers. The most basic examples
are listed here. For more details, read the Solr guide to Specifying Terms for the Standard Query Parser.
Note that you cannot specify Solr field names (which are followed by a colon) when using ClassWeb Plus.
Only the keyword access point is supported.
The most common search specifiers are:
- The ? (question mark) is used to match any single character.
- The * (asterisk) is used to match zero or more sequential characters.
- The ~ (tilde) is used to run a Solr "fuzzy" search to match similar words to your search term. See the above Solr documentation for details.
- Use double-quotes to perform a phrase search (i.e. "my phrase").
Help Categories
Help documents are organized by their subject matter into categories. These follow the same organization as the
list of Help Topics on the main help page.
By default, the help search page looks in all help categories for a matching document. You can narrow
the search to any one of the following categories:
- Account help
- Bibliographic help
- Classification help
- Correlations help
- General help
- Guides
- Help Search (this page)
- Names help
- Subjects help